Experience
Solutions Engineer / Technical Specialist / In-House IT
Managed office technology provider (national)
Aug 2018 – Present · L3–L5 Escalation
Enterprise managed print (Xerox/HP), AV/conference tech (video walls, LED walls), secure print, cloud faxing. Highest-tier escalation. All in-house IT: networking, servers, endpoints, CCTV, access control, digital signage, phone systems, cabling.
IT Manager
Multi-location retail group
2012 – 2018
Multi-location IT: networking, Windows/Linux servers, PC/POS/CCTV/phone, Google Workspace, SOPs.
Aircraft Mechanic (A&P)
General aviation
2002 – 2005
Aircraft inspections, repair, sheet-metal. FAA A&P licensed.
Sales Ops · Fire Safety · Family Business
Heavy equipment · motorsports · outdoor power
1994 – 2011
Construction equipment sales, seasonal fire safety, outdoor-power family business.